Privacy Policy

Last Updated: [20.11.2024]

We value the privacy of our users and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website and use our services. By accessing or using our website, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

We collect various types of personal information to provide and improve our services:

Personal Identification Information: When you visit our website, register for an account, or contact us, we may collect personal information such as your name, email address, phone number, and other identifiable information.
Usage Data: We may collect information about how our website is accessed and used, such as your IP address, browser type, browser version, the pages of our site you visit, the time spent on those pages, and other diagnostic data.
Cookies and Tracking Technologies: We use cookies and similar tracking technologies to track activity on our website and hold certain information. This helps us analyze web traffic and improve our services.

2. How We Use Your Information

We use the collected data for various purposes, including:

To provide, maintain, and improve our website and services.
To notify you about changes to our website or services.
To respond to inquiries or support requests.
To gather analysis or valuable information to improve the user experience.
To monitor the usage of our website and improve security.
To send you marketing and promotional materials, provided that you have consented to receive such communications.

3. Legal Basis for Processing Personal Data (for EU residents)

In accordance with the General Data Protection Regulation (GDPR), we process your personal data based on the following legal grounds:

Consent: We may process your data based on your explicit consent (e.g., when you subscribe to our newsletter or agree to cookies).
Contractual Necessity: We may need to process your data to fulfill our contractual obligations with you (e.g., to respond to inquiries or provide you with access to our services).
Legitimate Interests: We may process your data for our legitimate interests, such as improving our services, marketing our services to you, and ensuring the security of our website.
Legal Obligations: We may process your data to comply with legal obligations, such as tax or regulatory requirements.

4. How We Share Your Information

We may share your personal data with third-party service providers and partners for the following reasons:

Affiliates and Partners: We work with affiliate marketing programs, including cryptocurrency exchanges. If you click on affiliate links on our site and complete a transaction, we may share certain details (as necessary for the affiliate partnership) to ensure proper tracking and commission payments.
Service Providers: We may use third-party services to facilitate our website, provide services on our behalf, or assist us in analyzing how our website is used (e.g., analytics providers, payment processors).
Compliance with Laws: We may disclose your personal data to comply with legal obligations, protect our rights or safety, or cooperate with law enforcement agencies.

5. International Data Transfers

We may transfer your personal data to countries outside the European Economic Area (EEA) or your country of residence. If we do so, we ensure that the transfer complies with applicable data protection laws, and we take appropriate safeguards to protect your personal data.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our website. Cookies are small files that are placed on your device to store information. Cookies help us analyze traffic, provide personalized content, and improve your browsing experience.

Essential Cookies: These are necessary for the functioning of our website and cannot be switched off.
Analytics Cookies: These collect anonymous information to help us understand how visitors interact with our site.
Marketing Cookies: These are used to track visitors across websites and serve relevant ads.

You can control the use of cookies through your browser settings or by using cookie consent tools provided on our website.

To manage the cookies and similar technologies used (tracking pixels, web beacons, etc.) and related consents, we use the consent tool “Real Cookie Banner”. Details on how “Real Cookie Banner” works can be found at: devowl

The legal basis for the processing of personal data in this context are Art. 6 (1) (c) GDPR and Art. 6 (1) (f) GDPR. Our legitimate interest is the management of the cookies and similar technologies used and the related consents.

7. Data Security

We take reasonable measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. However, no data transmission over the internet is 100% secure. While we strive to protect your personal data, we cannot guarantee its absolute security.

8. Your Data Protection Rights

Depending on your location, you may have certain rights concerning your personal data under applicable data protection laws:

Right to Access: You have the right to request a copy of your personal data.
Right to Rectification: You can request that we correct any inaccurate or incomplete data.
Right to Erasure (“Right to be Forgotten”): You can request the deletion of your personal data when it is no longer necessary for the purposes for which it was collected.
Right to Restrict Processing: You have the right to request the restriction of processing your personal data under certain conditions.
Right to Data Portability: You may request that we transfer your data to another organization in a machine-readable format.
Right to Object: You have the right to object to the processing of your personal data in certain circumstances.
Right to Withdraw Consent: You can withdraw your consent for us to process your personal data at any time where we rely on your consent as the legal basis for processing.

To exercise these rights, please contact us using the details provided below.

9. Retention of Data

We will retain your personal data only for as long as necessary for the purposes set out in this Privacy Policy. We will also retain and use your data to comply with our legal obligations, resolve disputes, and enforce our agreements.

10. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices or content of third-party websites. We encourage you to review their privacy policies before sharing any personal information.

11. Children’s Privacy

Our services are not intended for individuals under the age of 16. We do not knowingly collect personal data from children under 16. If we become aware that we have inadvertently collected personal data from a child under 16, we will take steps to delete such information.

12. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date.” We encourage you to review this Privacy Policy periodically for any updates. Changes to the Privacy Policy will be effective when posted on this page.

13. Contact Us

If you have any questions or concerns about this Privacy Policy or how your personal data is being handled, please contact us at:

Email: info@fyex.net

Additional Information for Compliance with GDPR (EU Residents)

If you are located in the EU (European Union), please note that:

Data Protection Authority: If you believe that your rights under the GDPR have been violated, you have the right to file a complaint with a supervisory authority in your country of residence. A list of data protection authorities in the EU can be found here.
Data Controller: S. Rothkreuz and FYEx is the Data Controller for your personal data. You can contact us as described above for questions related to your data.